Business
Manage Yourself, Not Your Time
We’ve read the books, bought the planners, and even attended workshops. Still, we find ourselves overbooked, overwhelmed, and UNDERPRODUCTIVE. Where did we go wrong? The emphasis is on tools and resources, not you – the manager. Before I begin, please know that I am an advocate of day planners and time management theories. My... »
5 Signs you spend a lot of time on Twitter
You hand write a note to your child’s teacher and the salutation is “Dear @msjones” You are fluent in “Twanguage” – Twitter Language: Twamily, Tweople, and the like. You think in 140 characters or less. You dream that your are having an in person conversation with @chrisbrogan, a person you’ve never met, but instead... »
Happy New Year
Did you really think I would let the first day of the New Year pass without a post? Well, I have in the past but not this year. This is my year to write, to work. I am thankful. Are you? »
5 Steps to Receiving Better Customer Service
Long ago are the days when "service with a smile" and exceeding customer expectations" were more than just tag lines. The ideals of customer satisfaction and "the client is always right" have taken a backseat to the quick sell, got your money, don’t care if you received or even liked your product business practices,... »